Privacy Policy

1. Information We Collect

Automatic Data Collection

Our system automatically logs certain information when you use our services. This includes session duration, feature usage patterns, error reports, and performance metrics. We use cookies and similar tracking technologies to maintain your preferences and enhance functionality.

2. How We Use Your Information

Your data enables us to provide effective budget calendar planning services tailored to your financial situation. We analyze spending patterns to generate insights, create personalized budgeting recommendations, and help you achieve financial goals through our planning tools.

• Process and manage your budget calendar entries and financial planning data
• Generate personalized spending insights and budget recommendations
• Send important service updates, security notifications, and account information
• Improve our platform features based on user behavior and feedback
• Provide customer support and respond to your inquiries
• Ensure platform security and prevent fraudulent activities
• Comply with legal requirements and regulatory obligations in Vietnam

Data Processing Legal Basis

We process your personal data based on contract necessity for service delivery, legitimate business interests for platform improvement, legal compliance requirements, and your explicit consent for marketing communications. You can withdraw consent at any time through your account settings.

3. Data Sharing and Disclosure

We maintain strict data sharing agreements with all third-party services. These partners are contractually bound to protect your information and use it solely for specified purposes. We never sell personal data to marketing companies or data brokers.

4. Your Privacy Rights

As a user of NeonodeSystem services, you have comprehensive rights regarding your personal data. We respect your privacy choices and provide multiple ways to manage your information according to Vietnamese data protection regulations.

Exercising Your Rights

To exercise these rights, send a detailed request to our privacy team at [email protected]. Include your account email, specific rights you wish to exercise, and any relevant details. We respond to verified requests within 30 days and may require identity verification for security purposes.

• Data portability - receive your data in machine-readable formats
• Processing restriction - limit how we use your information
• Marketing opt-out - unsubscribe from promotional communications
• Cookie management - control tracking preferences in your browser
• Account deactivation - temporarily suspend your profile

5. Data Security and Protection

We implement comprehensive security measures to protect your financial and personal information from unauthorized access, disclosure, or misuse. Our security framework combines technical, administrative, and physical safeguards aligned with industry best practices.

Technical Security Measures

• End-to-end encryption for all sensitive financial data transmission
• Advanced database encryption with regular key rotation schedules
• Multi-factor authentication requirements for account access
• Regular security audits and vulnerability assessments
• Automated threat detection and incident response systems
• Secure backup procedures with encrypted off-site storage

Administrative Controls

Our staff undergo regular privacy training and sign comprehensive confidentiality agreements. Access to personal data is restricted based on job responsibilities and granted through formal approval processes. We maintain detailed access logs and conduct regular compliance reviews.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to provide budget planning services, comply with legal obligations, and resolve disputes. Different types of data have specific retention periods based on regulatory requirements and business needs.

Secure Deletion Process

When retention periods expire or you request data deletion, we use secure deletion methods that make information irretrievable. This includes overwriting digital storage media, destroying physical backups, and removing data from all associated systems within 90 days of the deletion request.

7. International Data Transfers

While NeonodeSystem primarily operates within Vietnam, some of our technology partners and cloud service providers may process data in other jurisdictions. We ensure appropriate safeguards are in place for any international data transfers.

Transfer Safeguards

• Standard contractual clauses approved by Vietnamese data protection authorities
• Adequacy decisions recognizing equivalent protection levels
• Binding corporate rules for transfers within multinational service providers
• Specific consent for transfers where other safeguards are unavailable

We regularly review the privacy practices of international partners and may suspend data transfers if protection standards become inadequate. You have the right to obtain information about specific transfer mechanisms and object to transfers in certain circumstances.

8. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance functionality, remember preferences, and analyze usage patterns. We provide detailed information about these technologies and options for managing your preferences.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our privacy dashboard. Note that disabling certain cookies may limit platform functionality. We respect Do Not Track signals and provide granular control over non-essential tracking technologies.

9. Children's Privacy

NeonodeSystem services are designed for adults managing personal finances and are not intended for users under 18 years of age. We do not knowingly collect personal information from minors without appropriate parental consent and verification.

If we discover that we have inadvertently collected information from someone under 18, we will immediately delete such data from our systems. Parents or guardians who believe their child has provided information to us should contact our privacy team for immediate assistance.

10. Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology capabilities, legal requirements, or business operations. Material changes will be communicated through multiple channels to ensure you stay informed.

Notification Methods

• Email notifications to your registered account address
• In-platform notifications when you next log in
• Prominent website notices for significant changes
• Updated effective dates clearly displayed on this page

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates constitutes acceptance of the revised terms, unless additional consent is required by law.